1. About us
This website is operated by MAXT Generators, a business registered in the Republic of South Africa with enterprise number 2025693694. Our registered address is 28 Whitfield Drive, Astra Park, Kingsburg, KwaZulu-Natal, 4126, South Africa.
By browsing, ordering or using this website, you agree to these Terms of Service, our policies published on this website, and applicable South African law. If you do not agree, please do not use the site.
2. Products, images and specifications
We aim to describe every generator accurately, including output, phase, fuel type, dimensions and included accessories. Product photography is illustrative: colours, decals, control panels and included accessories may differ slightly between production batches. Specifications may change without notice where manufacturers update components, provided that the functional performance of the product is not materially reduced.
If a product you receive differs materially from its description, you have the rights set out in our Return Policy and the Consumer Protection Act.
3. Pricing and availability
- All prices are quoted in South African Rand (ZAR) and include VAT at 15%.
- Prices exclude installation, crane hire, fuel and delivery unless explicitly included in the product bundle.
- We reserve the right to correct pricing errors. If the corrected price is higher than the price you paid, you may cancel and receive a full refund.
- Stock is limited. If an item becomes unavailable after you order, we will offer an equivalent alternative or a full refund.
4. Orders and acceptance
An order placed on this website is an offer to purchase. A binding sale arises only when we send an order confirmation after payment has been authorised, or when we accept your purchase order in writing. We may decline an order where fraud is suspected, where delivery is not reasonably possible, or where a pricing or stock error occurred.
5. Installation, safety and compliance
Generator installation is regulated electrical work. All fixed wiring, changeover switches and automatic transfer switches must be installed and certified by an electrician registered with the Department of Employment and Labour, and must be accompanied by a Certificate of Compliance (COC) in terms of the Electrical Installation Regulations, 2009.
Unless you buy a bundle that explicitly includes installation, installation is not included in the price. You must provide a suitable, level, ventilated and weather-protected installation area. Never operate a generator indoors, in a garage or in any enclosed space: exhaust fumes contain carbon monoxide, which is deadly. Always follow the owner's manual and keep the unit away from combustible material.
6. Your responsibilities
- Provide accurate contact, delivery and invoicing details.
- Ensure safe site access for delivery vehicles and offloading equipment.
- Do not operate the equipment beyond its rated capacity or for purposes it was not designed for.
- Maintain the equipment according to our service schedule.
- Keep proof of purchase for warranty and insurance claims.
7. Intellectual property
All content on this website — text, photography, video, logo, layout and product descriptions — belongs to MAXT Generators or is used under licence. You may not copy, republish, scrape or use our content for commercial purposes without written permission.
8. Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential loss, including lost profit, lost production or downtime. Our total liability for any claim arising from a sale is limited to the purchase price paid for the relevant product. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded under the Consumer Protection Act.
9. Complaints and dispute resolution
Please contact us first at hello@maxtgenerators.co.za or 081 432 3066 and we will try to resolve the matter within 15 business days. If we cannot resolve it, you may approach the Consumer Goods and Services Ombud (www.cgso.org.za) or the National Consumer Commission. These terms are governed by the laws of the Republic of South Africa, and the courts of KwaZulu-Natal have jurisdiction.
10. Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order applies to that order. Material changes will be announced on this page with a new effective date.